Privacy policy

1. General Information

This Privacy Policy explains how Caldori (“we”, “us”, “our”) collects, uses, stores, and protects personal data of users (“you”, “user”) who visit and use our website.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable national data protection laws.

2. Data Controller

The data controller responsible for the processing of personal data is:

Company Name: Caldori
Address: Wincenta 4, 18-500 Kolno, Poland
Email: pbanach@caldori-systems.com
Phone: +48577102203

3. Scope of Collected Data

We may collect and process the following personal data:

  • name and surname,

  • email address,

  • phone number,

  • company name,

  • IP address,

  • technical data (browser, device, cookies),

  • content of messages sent via contact forms.

Providing personal data is voluntary but necessary to use certain website functions.

4. Purposes of Data Processing

Personal data is processed for the following purposes:

  • responding to inquiries and messages,

  • preparing offers and handling orders,

  • providing customer support,

  • improving website functionality,

  • marketing and promotional activities (with consent),

  • fulfilling legal obligations.

5. Legal Basis for Processing

We process personal data on the basis of:

  • Article 6(1)(a) GDPR – consent,

  • Article 6(1)(b) GDPR – performance of a contract,

  • Article 6(1)(c) GDPR – legal obligation,

  • Article 6(1)(f) GDPR – legitimate interests.

6. Data Recipients

Personal data may be shared with:

  • IT service providers,

  • hosting providers,

  • accounting and legal service providers,

  • marketing and analytics providers,

  • courier and logistics companies (if applicable).

All recipients process data in accordance with GDPR.

7. Data Retention Period

Personal data is stored only for as long as necessary to fulfill its purpose:

  • inquiry data – up to 24 months,

  • contract data – according to legal requirements,

  • marketing data – until consent is withdrawn.

After this period, data is deleted or anonymized.

8. User Rights

You have the right to:

  • access your personal data,

  • rectify incorrect data,

  • erase data (“right to be forgotten”),

  • restrict processing,

  • data portability,

  • object to processing,

  • withdraw consent at any time.

To exercise your rights, please contact us using the details provided above.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe your data is processed unlawfully.

In Poland, the competent authority is the President of the Personal Data Protection Office (UODO).

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure proper operation and improve user experience.

Detailed information is available in our Cookie Policy.

11. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

These measures include encryption, secure servers, and restricted access systems.

12. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), it is done in accordance with GDPR safeguards, such as standard contractual clauses.

13. Third-Party Services

Our website may use third-party services such as:

  • Google Analytics,

  • Google Ads,

  • Meta (Facebook) Pixel,

  • hosting providers.

These services may collect data according to their own privacy policies.

14. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be published on this page and become effective upon publication.

15. Contact

If you have any questions about this Privacy Policy, please contact us:

Email: pbanach@caldori-systems.com
Phone: +4857710203
Contact form on the Website

Last updated: 23.02.2026